Franklin - Homeowner - from 2016, Franklin, MI windows are considered builder grade for the most part. Their premium series tend to be what I would consider a mid range vinyl window, which is fine for most homes if you get a good install on the windows. Thank you for any consideration. Houston is hot with high humidity and mild winters (for the most part). They shipped them directly to us. We have the product in our home and recently experienced problems. Typically, window companies will only cover the labor portion of a replacement window for a year or two years after the windows are installed. WOULD NOT BUY THEIR PRODUCT AGAIN !! I sometimes recommend them for flips or rentals, but they wouldn't top my list for long term value (or really be anywhere close). Milgard Casement Windows are available across Tuscany, Trinsic, Ultra, Style Line, Aluminum and Quiet Line Series windows.. I would imagine that the 8500 and 8700 would be a bit sturdier, which I would recommend if you are going to go with an Atrium window. Atrium builder grade windows do often have these sorts of problems. Think about how many of thousands of windows Atrium produces, and you just happened to have an issue, and Atrium has honored the warranty. would not try to assist and express delivery. Their premium line rarely gets complaints, and I've been selling them for over four years. Sunrise is the best company of the bunch, but they will be expensive. Note Lowes keeps no records in their computers after 18 Months ! The window company had my old window out, and of course it cracked. Ron Madison Alexandria MN. We are processing your message. An atrium service tech has visited 3 times to try to fix the issue, to no avail. I live in the Houston, Texas area and have been quoted Atriums 130 ultra low E glass with Argon. living w/ 9 foot opening boarded up. In terms of cost, it's tough to say, but the array of bids will eventually show you the fair market price. Atrium quality and pricing is on par with Vytex window prices and Jeld Wen windows costs. I would see if you couldn't purchase the 7700 Wincore for the price they gave you for the 5400. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. $650 for one single eyebrow window, and that is only to make it, not install it. Milgard Windows. Pissed Consumer © 2021 All With 92 windows, I would think your buying power would be strong. Atrium Windows And Doors ranks 58 of 230 in Windows and Doors category. The one comment the rep did make on one of his visits was that it could be because of the way the windows were installed but since he wasn't present for the installation he could not know for sure. Review #1359033 is a subjective opinion of poster. What is your customer experience with Atrium Windows And Doors? We would never purchase this brand again. I'd start here and get a bid from them. Not world beaters by any means, but they are definitely decent windows. Tim - Site Editor - from 2016, I had 25 Atrium series 8300 vinyl double hung windows installed nearly a year ago. John - Homeowner - 2011, John, Weatherlok is actually made by Atrium but rebadged and sold as Weatherlok window. Tim - Site Editor - from 2016, I have a high-e Atruim window that I installed myself...no prob there, but a lawnmower has broken the outer layer of glass on the upper portion of the window.... Is there a way to remove the upper and replace with the upper portion of an extra Atrium window we have that is a match for the broken one...? Dane - Site Editor - from 2018, Hi, I'm a manager of a 24 unit Senior Living Apartment building that was built in 1988-89. Atrium Windows & Ellison. Review #1513916 is a subjective opinion of poster. don't bother calling for any help. Dane - Site Editor - from 2016, We are going to enclose our porch and live in South Carolina where its hot and muggy in the summer and fall. ordered 2 replacement sliding doors, no sliding doors arrived only stationary panels . Farah - Homeowner - from 2018, Farah, in general I'd say that Atrium is a lower grade window than what NT makes. How do I file a warranty claim? I don't know of somewhere you can compare a bunch of ratings. WORST INVESTMENT EVER!! They still glide smoothly and aren't drafty at all. One of the last was reported in 2016. Atrium windows. The Atrium rep has been to my home on at least 5 occasions to try and resolve this issue. For unbiased opinions on this company see our page on Atrium windows reviews. As in the Simonton 6500 Series vs. the Simonton 6100 Series, the main difference between the 5500 and 5050 lies in the number of options available for the more premium 5500 Series. Competitors: UNKNOWN. They finally provided us with a replacement, but it took more than 1 year to obtain. Why on earth should we need to buy a new one when this is obviously not made well? Also West windows are available in my area, but I can't find any reviews on them? The tracks that permit the windows to raise, lower are not solid. I also agree with your assessment of the Andersen American Craftsman 70 series—not a good window. The tag on the 4 windows from company dates window 07/08/2013, Mod 267, BOT 049, SEQ: 00323 or 00325 (2 tags with the differing numbers), SO. I have several windows that are defective. I am busy adding a room to my property and will be using a contractor to do all the doors, windows … Overall, most Atrium Windows reviews were satisfied with the quality of the windows. The builder grade is the cheapest, the mid grade is sold in hardware and home improvement stores, and the premium windows usually have to come through a dealer. New Construction Windows by Series. Atrium Windows And Doors was first mentioned on PissedConsumer on Jan 14, 2011 and since then this brand received 49 reviews. At the end of the day, consumers need to purchase quality windows if they want something that is going to last. I have had 9 Atrium windows installed back in 2002. While reading through your site and seeing that the average cost should be somewhere in the $650-$750 range with installation per window, it got me wondering if we are getting the wool pulled over our eyes & missing out on a better deal. Lori - Homeowner - from 2016, Lori, this is what I found... As with all warranties, there are limitations and exclusions that apply. Window Materials: Milgard casement windows are available in wood, vinyl, and fiberglass.. Rose - Homeowner - from 2010, Atrium is a good product, not a premium window but better than average. Its disgraceful. I would check to see if Sunrise windows has a rep in your area, even their entry level window isn’t bad. On the 3rd try we finally had grill work straight inside. Thank you for your time!! I live in Watertown, Ny (13601). He put the little felt-like squares in the corners of each window. Review #1531117 is a subjective opinion of poster. These last two companies are from Florida and I would think they would have a dealer or two in South Carolina. I know vinyl is probably best, but any suggestions on companies or what else to look for? Send our site editor Dane your questions, and get personalized answers that can save you thousands of dollars on your project! I found your site while researching windows and found the two were not the same window as indicated by the supplier. Tim - Site Editor - from 2016, What is the difference between Atrium 8300 replacement window and Atrium 3201 replacement window? The windows have large spaces on the sides and are very cold in the winter. I'd also look at Superior or GreenWorld, good price with a great warranty. Do not purchase Atrium if you live in California! Must keep that room closed off. These windows must be replaced, involving even more $$ for installation, replacement. They are worth the price, they look good forever and after 6 years we haven't had any problems at all. We have mold growing around the windows and tons of condensation and when the wind blows you can see the blinds move. We need 4 single hung or picture windows and 8 sliding windows. make sure all the material is ordered and run line as efficiently as I can with your as next defense I can get out as possible Most commonly, consumers tend to contact Atrium Windows And Doors to ask questions about: Return/ Replace, Request for Information, Product/ Service. Dane - Site Editor - from 2019, Dane, thank you very much for taking the time to respond and the great information. He quoted us $14.3K on the Atrium Series 40. Their quote was $43,000 for 38 double paned, low E4 aluminum windows by Atrium (375 series). Because Lowes and HD carry regional products, it's impossible to say which windows are the best in your area stores. Or do you actually recomend the 8300? Atrium kept arguing that it was a sealed frame and no way would it leak. Review #1247875 is a subjective opinion of poster. If you are going to go with Atrium, I would go with their premium line as opposed to their entry level series. I sincerely appreciate your time! The company also makes special glass for northern areas where temperatures are low. With installation, the windows come to $250 to $2,000 each. Not a problem with any of the others. We had 3 home windows purchased about 10 years ago at Lowe's that had the seals fail and needed to be replaced. We will be in this home at least 10 more years. Didn't measure the pitch of the trapezoid windows correctly on the initial order. If I went to a Home Depot, I'd stick to the American Craftsman 9500 series. After four months, no one will fix it and they just keep blaming each other. Two places you might look if you wanted to get something a bit better include Okna windows and Ideal windows. Read 30 Atrium windows reviews from contractors, consumers and professional installers on their numerous window models, series and brands. You do not live up to your warranties. they did not seem to care at all. He has provided little styrofoam blocks for me to put at the bottom of each chimney in an effort to eliminate the air infiltration that occurs to no avail. All the Best. Their lower end windows are awful, but all lower end windows are. They stated they no longer service California and they wouldn't be able to help us out! Must keep room closed off because flying bugs and insects enter room thru the Atrium windows. In the same context, you must have also come across the name of the company Atrium Window and Doors, who cater to one’s home needs.Atrium Windows or Atrium Companies Inc. is North America’s largest windows and doors manufacturing company. We live in a 2 story home (built by Trendmaker in 2001) in the suburbs of Houston, TX and have a grand total of 38 windows we are looking to replace for the sole purpose of increasing energy efficiency. This continued to be a problem, until our carpenters, "bless their souls" got stern and convinced Atrium to send us a new window. The pricing is very attractive, but I don’t want to have to replace these for the next 20 years. The other solution would be to call up a local Atrium dealer and ask them to give you a bid on replacement windows – obviously you aren't going to pay for replacement windows, but they might be able to provide you with a fix for your problem while they are out. Windows are an indispensable part of a house and hence it also gets special attention in every home improvement project. There also might be a Soft-Lite dealer in your area and the Soft-Lite Bainbridge and/or Soft-Lite Classic is often a good window for the price. I asked if I gave them the address of the installer could they have it sent there, they said no they only deal with BMC and McCoys both which are not anywhere close to my home. Review #1584834 is a subjective opinion of poster. The insulated glass units or IGUs are warrantied for 30 years, although after the first 15 years, the company pays out a percentage of the total replacement cost based on a formula they have devised. 5. David - Installer - from 2008, I don't understand these people who don't like Atrium windows. Or any additional recommendations of brands that I might want to consider here in SC? Also Zen, which sells relabeled Soft-Lite windows. I think you should keep looking for a window that isn't considered a builder grade window. Michael - Homeowner - from 2016, Michael, you can call up someone local to your area and ask them what they would charge you to replace the pane, assuming the pane is the same thickness. Replaced all windows in home. Can you A) make brand/model recommendations based on our criteria, B) tell me if the Atrium 375 series is a good choice for our home and C) let me know if we can get a better deal overall whether it be through a different vendor or brand? Nothing in this world is perfect. With small to medium sized picture windows, it is a smaller concern, but once the windows get large or when you have moveable windows, it becomes a bigger concern. Need to find a door that can handle salt air. I'm taking appropriate action against you . I will post your issue online and hopefully you can find a local rep who can give you more specifics on the warranty claim. Bottom line is Atrium makes a *** product and does not stand behind their warranty. Is there any help available to me through Atrium? At first we were very happy with the contractor and the product. I believe that the 8300 is going to be a slight improvement over the 3201, but not by much. Bought the high grade windows that Atrium and Lowes said had life time warranty and transferable which was 10 yrs. Thanks. Weekly no longer deals with Champion and told me that Atrium was covering the warranty, called them they asked for proof of ownership and I had to measure the windows send them the measurements and they would send the glass to a 3 rd party where either I could pick them up or a window installer I hired could pick them up. We have endured two meetings so far, the first with Renewal by Anderson whose quote of $130,000 had our minds blown, and not in a good way. My builder will be installing whatever I buy and am considering Atrium, Sunrise, and PlyGem. I'd might get a bid on the NT Presidential Series, and from Milgard on their Tuscany. would never recommend to anyone. Atrium Windows And Doors ranks 58 of 230 in Windows and Doors category. All of this plays into not only the energy efficiency of the window at the get go, but the durability and performance of the window at year 5, 10,15, and 20. The overall rating of the company is 1.5 and consumers are mostly dissatisfied . Browse Atrium windows reviews and opinions from consumers and contractors on the quality of product, as well as success or frustrations they have felt dealing with this company. Atrium Windows excellent customer support Atrium Windows stood behind their Lifetime Warranty. Is your concern with the efficiency or the construction/durability? They are sturdy and don't fall apart or get drafty after a year or so like the cheap ones do. 4800 Series | 8300 Series Thanks in advance. Logan - Homeowner - from 2016, Logan, that is nothing if not annoying. It appears they used the original measurement and sent one with the wrong pitch. I've found a local contractor that offers Simonton windows at $475 per unit. That seems reasonable but I believe that is a lower end entry level window. It's not hard to see why Atrium Series 8300 double hung windows are one of our most popular options. Emily B - Homeowner - from 2011, Does anyone have any info on Weatherlok windows? Fusion welded, multi-chamber frame designs combine with Atrium’s warm edge spacer system and optional Low-E glass coatings to deliver valuable year-round energy savings. The Atrium 100 series isn't one that I would recommend to consumers looking for a high quality product. Alex - Homeowner in California - from 2008, There are hundreds of mid-grade windows that came out when the Low-E argon filled vinyl craze hit. With hundreds to choose from and thousands of installers looking for work, you can always get a better deal. But I would advise you to get pricing on the Wincore 7700 window, which I feel is a stronger overall unit that at least comes with a double strength glass, as well as some nice upgrades. Really ! I would say this, if you do go with Atrium, I would only go with their premium series. I'll have to hire someone as I age just to put the screens back on. So they had to put it in. The insulated glass has caulking in the middle for a seal and it's all cracked and moving ( yes moving in seal glass ) I paid a lot of money to have these windows installed and they are not replacement they are new construction style. Norandex Viewpoint Series - $30 to $45 per square foot Atrium 6000 Series - $30 to $40 per square foot Atrium 8500 Series - $35 to $45 per square foot Atrium 8700 Series - $40 to $50 per square foot While they are one of the better options in the big home improvement stores, they are nowhere near the top in terms of vinyl windows. I have three smaller Atrium windows that are 60 inches high and are 12 and 30 inches wide that do not have the problem of chimney air infiltration. During this time we have been trying to get a sliding sash replaced that has a smudge between he panes. About Us; Awards; My elderly mother purchased an Atrium sliding door through Lowes 3 months ago & is having problems with it. Tucker - Builder - from 2009, I've been doing some research on double hung replacements. customer service rep actually said discount on next order. If these brands aren't available, take a glance at our best windows page and see if any of the other brands listed are available in your area. I would probably give the Paradigm 8300 the nod over anything Atrium makes. When I reached Atrium, I was told that after 30 days, they wouldn't provide any support for their products. Price is an object and I don't need the best window, just a good one. These windows were installed, new construction, Aug. 2013. WHEN IS THE BEST TIME TO INSTALL RELIABILT WINDOWS? My worry is that MI windows seem to not be rated very highly on this and other websites. We purchased approximately $40,000 worth of Atrium speciality windows about 12 years ago. Every time we had rain with a south wind about 4 hours into the rain, we would have water leaking from around the extension jams. You could also take a look at Simonton and Ply Gem, both of whom make reasonably priced windows that are well made for the most part. Dane - Site Editor - from 2018, We're in the process to replace our front door windows in our home. Now this window is over 15 feet off the ground and the window pane is very heavy. Atrium can provide tints for your new windows too. The company, however, says that they will replace the windows themselves, but refuse to pay for the labor portion, even though they admit it's a manufacturing error. I think they're better than Silverlines and most others. So far, three of the transom windows have started to bow up towards the top frame and I have to assume that this is a manufacturing defect. I would suggest calling two or three local guys to get the most information and the best pricing. I'm not an expert at all the replacement windows that Atrium sells (they have different product lines in different regions so it gets confusing). Windows come in various types and styles, so you should start by looking at windows fitting for your home. We also had one of the trapezoid windows with a flawed seal, allowing condensation to build up. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Send them over and I'm happy to give you my opinion. 2. 1st is Atrium 8300 Replacement series I'd look for dealers or companies who carry Polaris, Sunrise, Okna, or Soft-Lite. I have a bid on the Pella 250 from a local store and feel like I've done my due diligence. The Atrium 8300 is a decent mid range vinyl window and $500 a window isn’t a bad price, but I’ll bet there is something better out there. Ideal is out of New Jersey and their premium Majestic series is often priced in the $500s installed (depends on the job of course but that's an average) and it has great performance data.