UPS site clearly says that this package was not delivered "unable to deliver". Item #: 24390899 | Model #: GENMERCH1. Filter. He said, "We are sorry. It's … From a business man's point of view, that's a low cost for such good coverage. I called the support to ask them what happened, and they said they'd tell the warehouse manage to send it the next day "for sure." Ok...they again did not deliver the cases of copy paper. It didn't so I requested a refund. Current version of product listing: Fast forward 10 months later, and one of the computers needed to be repaired. Staples has a consumer rating of 3.94 stars from 777 reviews indicating that most customers are generally satisfied with their purchases. Walmart Protection Plan options and pricing can be found on the product page, as well as in your cart. I bought a chair from Staples and purchased the Square Trade protection. So then I called Staples and was told that my billing didn’t process, something about the billing/shipping address was incorrect (Really?) The cashier as well as the management were also very friendly the store was well-stocked and I will go back again and again! I bought a computer 3 years ago with 3 years technical support plan $199. Its location on this page may change next time you visit. They claim that our protection was for one year only, the machine had a one year warranty on it, why would I pay for a warranty to end at same time as manufacturers warranty does. I ordered my regular cases of copy paper on March 23rd. I have to contact customer support who tells me to wait for an update that will come in 1-2 business days. Well this makes no sense, especially in the mail vs online. Visited twice Staple Largo Mall in Florida, they advertise free laminated vaccine certificate...total joke, TOO BUSY you need to come back, employee Brooke very rude!My wife no longer to patronize that Staple store because this employee look at you not interested to do her job that she was hired...In the future we will visit competition. FAQ. A link has directed you to this review. They will waste your time and money too. Unsubscribe at any time. The sales manager at Staples has been no help claiming that i only had AD coverage for that year which maufacturer doesn't cover. Protection for chairs and all office furniture. I asked that they could be cut to size. Staples on Ponce De Leon has the best customer service ever. Shop Now & Choose your Free gift! Reviewed in the United States on September 11, 2017. I bought a laptop online and put a pick up location near to my home. So I wait two weeks and nothing happens. It was a Cyber Monday and Black Friday was gone. I can confirm that we cancel this authorisation at the point of your order being cancelled. (56) 4 star. Please don't order online or even from the store. Please try again later. Original review: April 13, 2021. Staples Extended Service plans offer protection and coverage above and beyond the manufacturer's warranty. Best Buy, or Newegg will get my business now. Other Staples have been better at customer service. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. By saying that the associate left the counter. I save a receipt when my order is placed, example Staples $ 1337.00. I try to call Staples -- no phone service, only online chat. Nothing happen, no refund after 30 days. Even though the product has a warranty, the company rep agreed it was covered instead of … Other retail outlets sell the same product and would just return it to HP. Fusce sit amet nisi velit, at facilisis mi. I am ashamed of how you do business. Keurig 10 Hi Lucille, thank you for contacting Staples regarding registering an extended warranty protection plan. They are so rude. We value your privacy. Duis massa eros, pulvinar sed placerat in, varius eget est. I ordered an office chair from Staples, a week passes from the estimated delivery date and I hear absolutely nothing from both Staples and FedEx. I placed and paid for an order of photo prints 3 weeks ago. We called again only to find out Staples arbitrarily cancelled the order. This made me not trust them and I will never shop there again. 5 star. I am done doing business with this company. Our content is intended to be used for general information purposes only. NO COMPUTER FOR YOU! Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I hate to place 1 star on a store that has been very good in the past. Nothing. This Summary Plan Description (SPD) summarizes the Staples Medical Plan (the “Plan”), with details about your UnitedHealthcare (UHC) Choice Plus HSA (Health Savings Account) plan benefits in effect July 1, 2018. Aliquam imperdiet posuere nunc. Report Save. Wise Up you half rated company, get your act together Monaca Store in Pennsylvania!!!!! Staples sends a notice when delivery is delayed - but they do not put who it was being shipped to - so again, back to the website to see if it was delivered and first to figure out which order it was. No matter - I'll buy this mini fridge I've been thinking about. Of course, the agent couldn't do that - that much I had expected. Ordered 10 Apple iPads from Staples online. I submitted a claim because the seat is tearing and uncomfortable to sit on and my claim was immediately denied with no explanation and no consideration. He was so bad even he shout at me and said, "Don't you understand that we don't have it," and then I called the Staples associate. They asked me for info from the receipt. Sign up to receive our free weekly newsletter. I don’t expect anything to arrive before Christmas. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. So now I have $811 pending on my charge card, Staples CAN TAKE UP TO 5-7 days to clear and no laptop and a bad taste in my mouth. Our repair and replacement protection options are well worth adding to your investment to avoid unexpected costly expenses. I was then told I would be getting a refund for the laptop!